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RAD magazine: Ultrasound QA – a case study

Multi-Medix was featured in RAD Magazine in July, reviewing the recent ultrasound QA webinars and providing a case study on how we have helped hospitals set up their ultrasound QA programmes.

To read a copy of the article, click here.

We are really proud of the reception our webinars received. Co-hosted with Dr Nick Dudley and Gillian Harrison, the webinars were well attended with a worldwide audience, interested in implementing ultrasound user QA. Webinar recordings are available to all on the Multi-Medix website via the Online Knowledge Portal.

The webinars are intended to simplify the implementation of ultrasound user QA with the intention of enabling ultrasound departments to implement user QA programmes themselves.

For those departments who are under resourced or simply do have the time to start a user QA programme, Multi-Medix can offer a helping hand. QA Protect enables ultrasound departments to get started and grow the teams’ confidence, empowering them to do regular QA activities.

Ultrasound departments have already benefited from the using the resources on the online portal.

The RAD magazine article featured, South Warwickshire NHS Foundation Trust and the QA Programme Multi-Medix helped them implement:

“Through our QA checks, we have picked up things that may not have been spotted until the annual service. It has been really useful to have the ongoing support that Multi-Medix provides. We can simply send a photo of an image or probe or ask a question to the technical staff at any time. This provides us with greater confidence in our ultrasound systems.

“The enhancements Multi-Medix suggested to our QA system, have been easy to administer and have become part of day to day routines. In fact, because it is standardised it has allowed us to extend it to other departments, so we are all doing the same thing, saving time,” Olga Allan, lead sonographer in obstetric ultrasound, South Warwickshire NHS Foundation Trust

These words are echoed in many ultrasound departments and clinics around the country already using the patented programme. Sonographers can quickly and easily perform their mandatory QA checks: safety and quality are assured, patient scanning time is maximised. Finally, through learning and implementing QA, staff can gain CPD credit.

QA Everyday is unique: it provides a QA service ‘in a box’ that covers everything needed to start a QA programme, support sonographers with their day to day QA and provide an independent audit. Ultrasound users become confident in their own ability and therefore confident in their systems safety compliance.

Multi-Medix is offering a free consultation to anyone wishing to improve their ultrasound QA programme, please email for more information. Free recordings of the QA webinars are available on the Multi-Medix Online Knowledge Portal.

Latest News

Bitesize Webinar Series: Ultrasound User Quality Assurance

Multi-Medix is proud to announce that it will be holding “bitesize” QA webinars in May.

Each webinar will only be 20 mins long with 10 minutes for questions at the end, available live and via recordings.

If you are thinking of starting an ultrasound QA programme or want a refresher on QA activities, these informal and short sessions are ideal.

The series of webinars will include the following topics & will all be at 7.30pm GMT.

All webinars will be hosted by Dr Nick Dudley and Darren Woolley, who will be joined for session 4 by Gillian Harrison, Professional Officer Ultrasound SCoR.

No 1      Tuesday 4th May            Components of a QA system

No 2      Tuesday 11th May          User QA & Audit

No 3      Tuesday 18th May          Baselining

No 4      Tuesday 25th May        “Putting it all together”. Open Q&A and discussion re CPD.

After each webinar, the recording will be held here for you access whenever you wish.  If you can’t wait until May, don’t forget we have 8 short videos to accompany our ” Diagnostic Ultrasound QA Manual – simply log onto the Online Knowledge portal to see them.

Register here

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Ultrasound Probe repair lab video & virtual lab tour

Scientist in multi medix lab carry out prob repair

Multi-Medix is proud of its ISO 13485-2016 probe repair lab. It has been repairing probes for nearly a decade, to the highest standard. This video shows our ultrasound probe repair facility in action.

We understand customers like to see a probe repair facility before they send their probe to Multi-Medix. Many companies claim to do their own probe repair but your probe instead gets sent to an unknown lab with unknown standards of repair.

At Multi-Medix, we encourage you to see the processes, equipment and expertise that are key to providing our high-quality in-house probe repair. During the Covid-19 pandemic, the facility has been open fully, repairing probes for customers worldwide. However, we have been unable to invite customers to see for themselves what sets our lab apart from others.

Let our latest probe repair lab video introduce you to how Multi-Medix undertakes ultrasound probe repair. We also offer video calls and tours, allowing you to meet our staff and ask specific questions about your probe repair needs.

If you would like to arrange a virtual tour of the lab contact us today. We look forward to meeting you.

About Multi-Medix

The Multi-Medix team are built on the foundations of ex-NHS Clinical Scientists and Clinical Technologists, we are passionate about quality, customer service and patient safety.

Multi-Medix are specialists in ultrasound, offering a range of independent multi-brand services at affordable prices.

We are the independent choice for specialist diagnostic imaging ultrasound services, offering essential services and savings to Hospitals, Healthcare Professionals, Business’s and Veterinarians.

Want to find out more about Probe Testing? We are offering a free webinar Multi-Medix Webinar: Ultrasound Probe Testing for Biomeds

Multi-Medix offers an extensive range of services for Ultrasound Equipment you can find out more here. 

You can also find us on LinkedIn, Twitter and Facebook

Latest News

Starting an Ultrasound User QA Programme?

As we are often asked about starting an Ultrasound User QA programme, here’s some advice on why a QA programme should be implemented and delivered. Read on to find out what has been the outcome at an NHS Trust we have recently visited.

Why train staff on Ultrasound QA?

On average, studies show a third of systems/probes have defects. These can be picked up easily from daily and monthly user QA checks. Though ultrasound systems may be under maintenance contracts, these may not include ultrasound QA checks, and are usually annual. The primary objective of the user QA training is to empower staff to be able to perform ultrasound user QA, enabling greater patient safety.

Demystifying Ultrasound QA for sonographers

Many sonographers tell us they are wary of the “physics” when it comes to ultrasound QA. Multi-Medix aims to demystify ultrasound user QA for sonographers. (And this does not necessitate revision of physics modules from your student days in order to get started!)

Implementing ultrasound user QA – it’s all about creating new habits

You can start a QA Programme today: The Multi-Medix Diagnostic Ultrasound QA Manual and Knowledge portal are freely available and include step by step video guides providing a practical starting point to starting an Ultrasound User QA programme. Click here for more information.

Each hospital in the UK was sent a physical copy of the manual also. Please contact qa@multi-medix.com for more information and further copies.

However, sometimes asking for help can “kickstart” new behaviours more effectively. For user QA to be effective, ideally it should become routine. When starting a new exercise habit, we often choose to join a regular class or hire a personal trainer. They check on how we doing, helping to enforce the new habit. In the same way, some hospitals and clinics choose to ask Multi-Medix to help implement their good QA habits therefore delivering positive outcomes more quickly.

Each hospital is different – there is no “one size fits all”. Recently we visited South Warwickshire NHS Trust. There was a lot of careful discussion with staff before a mutually agreed programme and timetable was decided. This included how the training was to take place, over what time period (so patient appointments were not impacted) and how success could be measured. Existing maintenance contract and medical physics department support were also taken into consideration so there was no duplication of effort and only existing gaps in necessary QA work were filled.

*****

South Warwickshire NHS Trust training “in a nutshell”

4 staff were trained over 2 months

15 systems were QA baselined

Favourite staff comment was “You did not blind us with physics talk!”

6 visits were made (to work around patient appointments)

Follow up visits arranged.

****

Positive outcomes

Ultrasound user QA training is an investment in staff and systems, that pays back over time.

Empowerment: Staff leave the course confident that they are able to perform regular checks and they, in turn, can train others.

Compliance: A functional QA programme that aligns with the mandatory requirement of OEMs, guiding institutes and societies.

Financial payback: Quality assurance processes help to prolong the life of the system – early defects are spotted that are more likely to be fixed at a lower cost than replacing equipment later.

Peace of mind: Staff have greater confidence and peace of mind that the ultrasound systems they are using on patients are giving accurate readings.

About Multi-Medix

The Multi-Medix team are built on the foundations of ex-NHS Clinical Scientists and Clinical Technologists, we are passionate about quality, customer service and patient safety.

Multi-Medix are specialists in ultrasound, offering a range of independent multi-brand services at affordable prices.

Multi-Medix are ISO 13485:2016 certified by BSI under certificate number MD 677953.

We are the independent choice for specialist diagnostic imaging ultrasound services, offering essential services and savings to Hospitals, Healthcare Professionals, Business’s and Veterinarians.

Would you like to see what we get up to in our lab? Take a look here.

Multi-Medix offers an extensive range of services for Ultrasound Equipment you can find out more here. 

You can also find us on LinkedIn, Twitter and Facebook

 

picture of Jen Riner, new managing director of Multi Medix Inc. Caucasian lady with brown hair on brown back ground.

Latest News

Multi-Medix continues to grow its team

Multi-Medix continues to grow it's team, picture of Jen Riner, new Managing Director of Multi-Medix Inc

Multi-Medix Inc Continues to grow it’s the team and welcomes a new Managing Director.

Multi-Medix continues to grow its team and is delighted to welcome Jen Riner as Managing Director of Multi-Medix Inc.

Jen has extensive ultrasound experience that spans almost two decades, previously holding senior positions at both Probo and Trisonics.

Multi Medix are proud to have her on board and look forward to working with her. She will be working out of Harrisburg, Pennsylvania, where the direct contact telephone number is 888-820-6003.

You can follow Multi-Medix Inc on LinkedIn.

 

 

Latest News

Diagnostic Ultrasound QA Manual & QA Knowledge Portal

Diagnostic Ulltrasound QA Manual from Multi-Medix

Diagnostic Ultrasound QA Manual from Multi-Medix

The Multi-Medix Diagnostic Ultrasound QA Manual was distributed to all hospitals in the UK before Christmas 2020. Each Imaging Department received a copy with our Christmas “snow probe” postcard.

We are really proud to have reached this milestone. Though the book took 6 months of hard work to create, it’s the culmination of decades of research and practical experience.

This knowledge is also shared with the videos that accompany the book, providing practical “how-to” guides that have never been available before.

Multi- Medix Knowledge Portal

It was important to us that the book did not become a static document that simply gets put on a shelf. Therefore we have also created the Ultrasound QA Knowledge Portal https://multi-medix.com/us/quality-assurance/. Here you can find the book, the videos and continued updates to the information held. We already have plans for additional material for the book which we look forward to sharing in the second edition.

Ultrasound QA is a mandatory activity. Yet so often the prospect of starting a QA programme can seem daunting. The book aims to demystify ultrasound QA through clear, practical guidance. It’s encouraging to see how high the initial interest was in the book and portal, only days after their launch. We have received registrations from sonographers, medical physicists, biomedical scientists, vets and physiotherapists worldwide.

If you have any questions about the book, the portal or about how to start a QA programme, please email qa@multi-medix.com. We look forward to hearing from you.

About Multi-Medix

The Multi-Medix team are built on the foundations of ex-NHS Clinical Scientists and Clinical Technologists, we are passionate about quality, customer service and patient safety.

Multi-Medix are specialists in ultrasound, offering a range of independent multi-brand services at affordable prices.

Multi-Medix are ISO 13485:2016 certified by BSI under certificate number MD 677953.

We are the independent choice for specialist diagnostic imaging ultrasound services, offering essential services and savings to Hospitals, Healthcare Professionals, Business’s and Veterinarians.

You can also find us on LinkedIn, Twitter and Facebook

Latest News

ISO 13485:2016 Ultrasound specialists you can trust

13485 Ultrasound specialists Multi-Medix Certificate

ISO 13485:2016 Certified Ultrasound specialists. Multi-Medix are proud to say that it has been formally audited by the BSI and maintained its ISO 13485:2016 certified status – for the third year.

Darren Woolley, Managing Director, thanked all those involved. “Our staff have worked very hard to sustain quality high standards all year. We don’t just aim to meet these standards because an inspection is due. We have created processes and habits for every day”.

What does this quality standard mean to our customers?

Firstly, peace of mind. Our probes are tested and repaired to the highest standards and can be “tracked and traced” to provide provenance for our medical devices.

Secondly, exemplary service. The inspection required us to survey customers:  100% rated our service delivery standards as good or excellent.

This is further evidenced by the high level of repeat custom Multi-Medix experiences.

“ISO 13485:2016 certification requires significant commitment – it is not an easy benchmark to achieve or maintain. Well done to all involved”

About Multi-Medix

The Multi-Medix team are built on the foundations of ex-NHS Clinical Scientists and Clinical Technologists, we are passionate about quality, customer service and patient safety.

Multi-Medix are specialists in ultrasound, offering a range of independent multi-brand services at affordable prices.

Multi-Medix are ISO 13485:2016 certified Ultrasound specialists certified by BSI under certificate number MD 677953.

We are the independent choice for specialist diagnostic imaging ultrasound services, offering essential services and savings to Hospitals, Healthcare Professionals, Business’s and Veterinarians.

Would you like to see what we get up to in our lab? Take a look here.

Multi-Medix offers an extensive range of services for Ultrasound Equipment you can find out more here. 

You can also find us on LinkedIn, Twitter and Facebook

Latest News

BMUS Quality Assurance Webinar – November 4th 2020

Diagnostic Ultrasound Quality Assurance Manual

Diagnostic Ultrasound Quality Assurance Manual

Dr Nick Dudley will be presenting at a BMUS hosted webinar tomorrow evening: “An incremental approach to ultrasound QA”.

The webinar has been pre-recorded and will be released at 7pm. Attendees will have the opportunity to watch Nick’s presentation, prior to a live Q&A session at 7.45pm.

The BMUS webinar is free and open to non-members and members for 2 weeks.

Simply register by Tuesday November 3rd, midday, here https://www.bmus.org/mediacentre/events/webinar-an-incremental-approach-to-ultrasound-qa-with-live-q-and-a/

Those that cannot attend the live Q&A will still be able to watch the webinar for two weeks at their convenience.

Dr Nick Dudley and Multi-Medix have been working together to produce the “Diagnostic Ultrasound QA Manual” and videos. It is a practical guide to ultrasound QA that complies with the guidance issued by BMUS, AIUM, EFSUMB and IPEM. The BMUS webinar takes the opportunity to convey the key elements of the QA manual, which will be available in the next 4 weeks.

About Multi-Medix

The Multi-Medix team are built on the foundations of NHS Clinical Scientists, Clinical Technologists, and experienced business leaders, who are passionate about quality, customer service, value for money, and patient safety.

Multi-Medix are ISO 13485:2016 certified by BSI under certificate number MD 677953.

For more information, visit multi-medix.com

Latest News

Medical Ultrasound Awareness Month & AHP day

Today we celebrate AHP day, when we appreciate and recognise the extraordinary work of the Allied Health Professional’s Workforce. AHPs include radiographers and so all those working with ultrasound.

It falls in the middle of Medical Ultrasound Awareness Month. MUAM aims to provide the public with a better understanding of ultrasound and also gives ultrasound professionals a chance to celebrate their profession.

As Multi-Medix are specialists in Ultrasound, it is our month too. Here is what Multi-Medix is doing during October:

AHP Day Rainbow Probe cakesCakes

A celebration would not be complete without cake! Earlier this week we sent cakes to a local NHS hospital to celebrate AHP day 2020.

 

Thank you pin badges

At Multi-Medix we began to recognise the work of sonographers worldwide earlier in the year by creating the “Ultrasound Rainbow” image and distributing a pin badge globally. This workforce has been on the “frontline” using ultrasound as a key diagnostic tool during the Covid-19 pandemic. Often seen as one of the many “unsung heros”, we felt it was essential to thank them. With over 5000 badges sent worldwide, we they will be worn with pride today and this month especially!

 

Quality Assurance Top Tips

As part of MUAM, Multi-Medix is sharing its ultrasound QA  “top tips”. To see all these, short insightful reminders from a company that specialises only in ultrasound, see our social media feeds:

Follow us on Twitter https://twitter.com/medix_in

Follow us on Facebook https://www.facebook.com/multimedixultrasound/

Follow us on Linked in https://www.linkedin.com/company/multi-medix-ltd

Quality Assurance Manual

Multi-Medix is passionate about promoting the continued improvement of ultrasound quality assurance provision globally.

As a result it has created a Diagnostic Ultrasound Quality Assurance (QA) Manual that will be available in November.

Find out more here: http://multi-medix.com/diagnostic-ultrasound-quality-assurance-manual-coming-soon/

 

About Multi-Medix

The Multi-Medix team are built on the foundations of NHS Clinical Scientists, Clinical Technologists, and experienced business leaders, who are passionate about quality, customer service, value for money, and patient safety.

Multi-Medix are ISO 13485:2016 certified by BSI under certificate number MD 677953.

For more information, visit multi-medix.com

Latest News

Diagnostic Ultrasound Quality Assurance Manual – coming soon

Multi-Medix Ltd is putting the finishing touches to the first, universal Diagnostic Ultrasound QA Manual in accordance with BMUS, AIUM, EFSUMB and IPEM Guidance.

What does the manual cover?
• Practical guidance to understanding, implementing, and undertaking ultrasound QA.
• Access all the required procedures and forms
• Video ‘How to’ guides

Darren Woolley and Dr Nick Dudley have worked together to produce an accessible manual with the goal to improve patient safety worldwide.

Dr Nick Dudley is an ultrasound physicist, with 40 years-experience, with over 50 peer-reviewed publications, and has contributed to ultrasound QA guidelines in the UK and Europe.

Darren Woolley has over 25 years’ experience maintaining and managing medical equipment. He implemented the UK’s first ISO 13485 certified ultrasound probe lab and is a now a leading authority on electronic probe testing, including identification of counterfeit and unsafe probes.

Nick explained, “Darren and I have collaborated on research over the last 6 years and we are both passionate about helping all ultrasound users confidently implement a QA programme, which will ensure compliance and safeguard the patient. The Manual, and its accompanying videos, provide ultrasound users worldwide with QA processes that are easy to implement.”

The Manual is accompanied by ‘how to’ videos, procedures, and forms, located together on-line in a single place. Multi-Medix has made it as easy as possible for ultrasound users to implement QA and make it an ongoing, integral part of their clinical operation.

The Manual is the first stage of ongoing work by Multi-Medix to raise awareness of ultrasound QA and further educational resources will be delivered in the future.

The Diagnostic Ultrasound Quality Assurance Manual is available from November 2020, to request a copy go to http://multi-medix.com/quality-assurance-contact-form/

About Multi-Medix

The Multi-Medix team are built on the foundations of NHS Clinical Scientists, Clinical Technologists, and experienced business leaders, who are passionate about quality, customer service, value for money, and patient safety.

Multi-Medix are ISO 13485:2016 certified by BSI under certificate number MD 677953.

For more information, visit multi-medix.com